Frequently Asked Questions

Yes, all professionals on SIFU24 go through a verification process that includes identity verification, background checks, and license verification where applicable. We also collect and display verified reviews from past customers to help you make informed decisions.

Customer satisfaction is our priority. If you're not satisfied with a service, please contact us within 7 days of service completion. We'll work with you and the professional to resolve the issue. In some cases, we may offer mediation or partial refunds depending on the situation.

SIFU24 charges a small service fee for each completed job, typically ranging from 5-15% depending on your professional tier and the service category. There is no registration fee or monthly subscription. You only pay when you complete a job through our platform.

To increase your visibility and get more job requests, complete your profile with high-quality photos of your work, detailed descriptions of your services, and competitive pricing. Respond promptly to requests, provide excellent service, and ask satisfied customers to leave reviews. Our algorithm favors professionals with complete profiles, quick response times, and high ratings.

For most services, you'll be charged after the service is completed and you've confirmed satisfaction. For some larger jobs, a deposit may be required upfront, with the remaining balance due upon completion. You'll always see the payment terms before confirming a booking.

Professionals receive payments through direct deposit to their bank account. Once a job is marked as complete and the customer confirms satisfaction (or after 72 hours if the customer doesn't respond), the payment is processed within 3 business days. Funds typically appear in the professional's account within 1-3 additional business days.